Terms of service

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Terms of Service

1. Introduction
Welcome to CalmFeet. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of any products offered through our online store (the "Store"). The Store is owned and operated by MCOMM INTERNATIONAL d.o.o., a company registered in Slovenia ("we," "us," or "our"). By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Store.

2. Eligibility
By using our Store, you confirm that you are at least 18 years of age, or that you are accessing the Store under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information during the ordering process.

3. Products and Availability
We make every effort to display our products and their descriptions, colors, and specifications as accurately as possible. However, we do not guarantee that the content on our website is always error-free, complete, or current. All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time.

4. Pricing and Payment
All prices are listed in the currency shown at checkout and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase through the payment methods available at checkout. By submitting your payment information, you confirm that you are authorized to use the chosen payment method.

5. Orders and Order Acceptance
Once you place an order, you will receive an order confirmation email. This confirmation acknowledges that we have received your order; it does not constitute acceptance. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. If we cancel an order after payment has been processed, you will receive a full refund.

6. Shipping and Delivery
Estimated delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our reasonable control. Risk of loss and title for items pass to you upon delivery.

7. Returns and Refunds
Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms. Please review it for full details regarding our 90-Day Money-Back Guarantee and the conditions that apply.

8. Intellectual Property
All content on our website — including text, graphics, logos, images, product names, and the CalmFeet brand — is the property of MCOMM INTERNATIONAL d.o.o. or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. Acceptable Use
You agree not to use our Store for any unlawful purpose, to infringe on the rights of others, to interfere with the proper operation of the website, or to attempt to gain unauthorized access to any part of our systems.

10. Limitation of Liability
To the fullest extent permitted by law, MCOMM INTERNATIONAL d.o.o. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Store or the purchase of any product. Our total liability for any claim shall not exceed the amount you paid for the product in question. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable Slovenian or EU consumer protection law.

11. Consumer Rights
Nothing in these Terms affects the statutory rights you may have as a consumer under applicable Slovenian and European Union law, including any mandatory rights of withdrawal or warranty rights.

12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Store after changes are posted constitutes your acceptance of the revised Terms.

13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of Slovenia, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Slovenia, without prejudice to any mandatory consumer protection rights that grant you the right to bring proceedings in your country of residence.

14. Contact Information
If you have any questions about these Terms, please contact us:
📧 support@trycalmfeet.com

15. Company Details
This Store is owned and operated by:
MCOMM INTERNATIONAL d.o.o.
Company Registration Number: 9927581000
VAT Number: SI26634538
Email: support@trycalmfeet.com